Energy bug

fixed

#1

Hi, i cant play anymore because of a bug. I somehow got -2 Energy and when i click play it says “Get 0 Energy for 0 Gems” WHen i click it an error pops up. I cant even play withou powerups. Please help me.
Account name: Henrik5623


#2

You can get negative energy when you play 2 matches simultaneously. (You start a new match when the previous one didn’t finish yet)

It seems like a bug that it says get 0 energy indeed.
You can go to the shop and buy the energy there and that should fix it.


#3

But i dont want to spend my gems… So i cant play til tomorrow then? wow ;(


#4

You can play with the free powers or powers that still have points left.


#5

Nvm just realized that also doesn’t work.
What’s your in game name? I’ll give you some free energy. :zap:

EDIT: You got it!


#6

Thank you <3 <3


#7

I also asked the chat to help me … a guy said he is an admin and he will ban me. thats not nice! I took some screens too… maybe you can give him a warning.



#8

thank you, I look into it and will take action if needed.


closed #9

#10

Fixed