I know that the game has been sold and will likely be closing down, so this probably doesn’t matter, but I wanted to give some feedback in general on the topic of chat abuse.
I have been known to respond in kind- when someone abuses the chat, and I have been warned and had my chat cut off and been temp banned a few times.
I think the issue is, for me at least, when other players (usually ones who are losing) decide to get angry about it and attempt to write random abuse, and I should just mute them, but as far as I’m concerned there’s a profanity filter for a reason, so why are some people like myself on the receiving end of the stick when we are simply responding to idiots?
I know, mute and move on, but sometimes it’s enjoyable to call a moron a moron.
Take Perny, for instance who said they have reported me, probably because I responded in kind, after they got angry with me for hitting them with a speed fever and decided to tell me to leave, over and over and started saying I was a clown. I tried to tell them it was just a game, they said I was focusing on them, so then I did focus on them and gave them some grief back. They ran off and I found them in another game and wiped the floor with them (coming second in the processm but it’s only points in a game).
I’ve seen racist and transphobic stuff, homophobic stuff and all kinds of horrible things, yet you ban and block people responding to these cretins. That’s my feedback.
Solutions: why not just ban continued abusers from the chat- for very extended periods of time? Or why not ask these people what was going on, instead of seemingly basing everything of ‘he said a few bad words’.
Anyway, what does it matter, not like this thing has long left anyway.